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Need help in a crisis?

If a friend or family member needs urgent medical attention,
phone 111 for an ambulance

If you need help from the police, the fire service, or you need an ambulance dial 111 and the emergency operator will connect you to the right place.

24/7 Helplines

Depression Helpline: 0800 111 757

Healthline: 0800 611 116
It’s free to call Healthline from a landline or cellphone.
Calls are answered by experienced registered nurses who provide health information and recommend appropriate care.

Plunketline: 0800 933 922
Advice on parenting issues and your child’s health and wellbeing

Samaritans: 0800 726 666

Lifeline : 0800 543 354 (0800 LIFELINE)
Free and confidential support to people in crisis. Any kind of issues including psychological and emotional distress, financial and work issues, marriage and family problems and with callers who are lonely, ill, depressed or the victims of violence or abuse.

Suicide Crisis Helpline: 0508 828 865 (0508 TAUTOKO)
This is a service for people who may be thinking about suicide, or those who are concerned about family or friends.outhline (open 24/7) – 0800 376 633. You can also text 234 for free between 8am and midnight, or email talk@youthline.co.nz

Kidsline: 0800 543 754
For children aged 5 to 18.
If you ring between 4pm and 9pm on weekdays you can speak to a Kidsline buddy, a specially trained teenage telephone counsellors.

Alcohol Drug Helpline: 0800 787 797. You can also text 8691 for free.

Youthline: 0800 376633 or Free TXT 234
Support with bullying, abuse, relationships, teenage counseling, anger or anything else you want to chat about.

New Zealand National Poisons Centre: 0800 764 766
Answers questions about poisons, 24 hours a day.

Other services

Police Emergencies: 111
Kapiti Police Station: 04 296 6800
Otaki Police Station: 06 364 7366

After Hours Medical Emergency
Call your GP first for non urgent appointments.
List of After Hours Services in the Greater Wellington Region

0800 WHATSUP children’s helpline: 0800 9428 787
Open between 1pm and 10pm on weekdays and from 3pm to 10pm on weekends.
Online chat is available from 7pm to 10pm every day at www.whatsup.co.nz.